Returns & Exchanges
At Pixi Beauty, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, we offer returns on most items within 30 days of the delivery date.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to start the process and select the items you wish to return.
Pack Your Items
Carefully place the products in their original packaging, ensuring all components are included to qualify for a full refund.
Print and Attach Label
Download and print the prepaid shipping label provided by our portal and securely attach it to the outside of your return package.
Drop Off and Track
Take your package to the nearest authorized shipping carrier location and keep your tracking number handy until your refund is processed.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing